Post-Drug Syndrome Survey FAQ. Survey NOW LIVE - Please Participate

Len · June 15, 2019, 1:46pm

Mine was in spam too. No big deal. I just finished mine. Thank you so much for this opportunity guys.

talkingant · February 22, 2019, 3:28pm

Happens on both Chome and Firefox on Mac (all software up to date).

propecia123 · February 22, 2019, 4:15pm

Awesome job on the survey, hopefully this’ll help with scientific understanding of what’s gone wrong and ultimately, a treatment. I certainly would like to know how I’m still experiencing symptoms almost six months after taking only two doses of this nightmare “medication”.

ncsugrad · February 22, 2019, 4:49pm

I’m about to start it as well. Got a few pages in yesterday and didn’t have enough time to finish before it timed out

edit: never mind, it actually picked up where I left off. AWESOME!

awor · February 22, 2019, 5:34pm

Hmm, i don’t have a mac to repro this. How about Safari? Do you have access to a windows pc to check there?

Is anyone else experiencing this (clicking on mail link results in certificate error)?

ncsugrad · February 22, 2019, 6:34pm

I finished it. It seemed very thorough, tons of info. Hopefully it helps.

trav · February 22, 2019, 7:52pm

I haven’t received a survey yet.

slick1 · September 3, 2019, 1:24pm

Same after just 1 dose of isotretinoin.

axolotl · February 23, 2019, 1:49pm

Hi @trav, please make sure you have checked your spam folder thoroughly.

pvdl · October 18, 2021, 9:38am

Havent received the survey either, would be happy to take the time to fill it out though.

axolotl · October 18, 2021, 9:38am

Have you thoroughly checked your spam folder, @pvdl? The email is entitled “Invitation to participate in a Post-Drug Syndrome Survey”. Please search your emails for this string if you can’t see it. If you still cant, do you recall unsubscribing from our emails at any time?

pvdl · February 23, 2019, 1:59pm

Yes I have checked the spam folder and I have just done the requested search. Maybe I have unsubscribed from email notifications. How do I change that?

axolotl · February 23, 2019, 2:01pm

Please see this answer in the FAQ in order to resubscribe to communications.

pvdl · February 23, 2019, 2:19pm

My brother has not received the survey either despite receiving various emails from this website. Btw: I have resubscribed to propeciahelp.com and they said I will get a notification email to complete the process. Havent received anything yet though.

axolotl · December 26, 2019, 10:34am

Sent you guys a pm to follow this up

Ice · February 23, 2019, 2:54pm

I havent received the survey either. Also checked my spam folder

axolotl · February 25, 2019, 11:27am

Hi @Ice - could you please check again later and let me know if you havent received an invite 6 hours from now? As you have not been very active since the relaunch the system may have just picked up on you and may have queued you for an invite since your last post. Thanks.

Ice · February 23, 2019, 3:00pm

Absolutely, thanks!

pvdl · February 23, 2019, 4:07pm

Hey axo,

I have received the survey invitation just now. Thanks for your efforts.

axolotl · February 23, 2019, 4:10pm

Excellent, thanks for your time filling it out.